Job Terms and Conditions
Effective Date: November 14, 2024
Welcome to Macan Studios ("Macan Studios", the "Company", "we", "us" or "our"). Our standards emphasize innovation, precision, and professionalism across all projects. These Job Terms and Conditions ("Terms") establish the expectations and responsibilities that guide our relationship with team members.
Agreement and Acknowledgment
By accepting employment with Macan Studios, you agree to comply with these Terms and understand that any violation may result in immediate termination.
If you do not agree to these Terms, you are not authorized to work with Macan Studios.
Professional Conduct and Responsibilities
Maintaining Professionalism
You are required to maintain a professional demeanor as a representative of our company. This includes separating personal emotions from work to ensure decisions align with the company's priorities.
Company Representation
Decisions must be driven by the company’s interests and priorities, avoiding personal biases or preferences.
Client Communication Standards
Authorized Communication Channels
All client interactions must occur solely within the designated ticketing system to ensure transparency and accountability.
Prohibited Direct Messaging
Unauthorized direct messaging or interactions with clients are strictly prohibited. Violations of this rule may result in immediate termination without entitlement to pending payouts.
Ticket Management Guidelines
Ticket Claim Policy
Claim only tickets you are confident in fulfilling to avoid wasted time and resources.
Once a ticket is claimed, it must be completed regardless of employment status or contract termination to ensure continuity and client satisfaction.
Quality Assurance and Client Focus
Client-Centric Decision-Making
Respect and prioritize the client's ideas and decisions. While suggestions may be offered, the client's preferences take precedence.
Maintaining Workload Balance
Ensure quality by managing a reasonable number of active tickets. Overloading may lead to ticket reassignment or termination for quality assurance purposes.
Refunds and Dispute Policies
Refund Obligations
In case of unresolved ticket issues, you are required to issue a refund either. Failure to do so may lead to a formal dispute being initiated against you.
Formal Dispute Resolution
Disputes related to payouts, tickets, or other employment matters must be formally directed to management through the team panel.
Employment and Performance Requirements
Minimum Activity Standards
Team members are required to engage with at least one ticket per month to remain an active member of the team.
Compliance with Management
Non-compliance with management instructions may result in termination. Should you disagree with company directives, resignation is the recommended course.
Grounds for Termination
Macan Studios reserves the right to terminate employment for unsatisfactory performance, misconduct, or any violation of these Terms.
Payout Schedule and Revenue Structure
Payout Process
Payouts can be disbursed via cryptocurrencies for completed and reviewed work at any time. Failure to meet these criteria may result in delayed or withheld payouts.
Revenue Breakdown
Terms Modification Policy
Right to Modify
Macan Studios reserves the right to modify these Terms and Conditions at any time.
Effective Date of Changes
Any changes to the Terms will be effective immediately upon posting.
